Check Your Order Status

Order Updates

We will email you updates regarding the status of your order including when your item ships.

Order Status

To view the details of any order placed within the last 45 days utilize the "View Order Status" fields below. You are required to enter information into at least two of the three order status fields to access your order details. Customers who created an online account and unique password may utilize the "View Account History" login fields to view their entire account history. If you are unable to access your order information you may contact our customer services department for assistance at 1-800-283-1044, M-F, 8am to 5pm CST or Email us.

View Order Status

To view the status of an existing order placed within the last 45 days, enter any two of the three options below.

View Account History

I am a registered customer who created an account password and wish to log into my existing OpenBoxDirect.Com account:

Please Note:

  • Tracking is available only after an order has been shipped.
  • Packages shipped via freight may not have accessible tracking information for up to 48 hours after you receive the tracking number.
  • Some items require special shipping arrangements and may not be trackable.